Thursday, March 19, 2009

Heart-warming customer

This whole week practically tied at customer location, working very hard to bring up the service. Finally yesterday, we managed to bring bulk of the system working within 2 days and they are very excited to use the service.

Today went to office first and my colleague told me customer TW would like to invite us to have lunch together. I told Ray so touched and suprising. Practically TW had been a very nice lady to work with, been very understandng and accomadating. Due to this project we caused her to be the last to leave the office but she always smiling. I hope all customers can be like her to make work less formal and stressful, yet meeting the objectives!

We had lunch with TW, her colleague J from India and M from Canada who is handling all the IT issues in the branches office. The company is a Canadian company. M specially flown in from Canada to supervise the whole implementation and is very impressed with our work as we completed the job in 2 days as compared to the same implementation for their HQ in Canada which took 2 weeks.

For lunch they treated us having North Indian cruisine. For the serving I would say the lunch is expensive. $9.50 for a naan, some rice, fish masala/ tandoori chicken and veggies (ladyfingers and potatoes). Lunch was not too bad, the smell of herbs not too strong and was rather sian of eating the local fare everyday.

Tomorrow need to go back again, hope its fast.

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